We will accept returns from customers for purchases sent back and received by us within 3 days of customer(s)’ receipt of the shipment on the following conditions:
- incorrect or defective item(s) delivered; and
- the item(s) returned to us is in its original condition.
We will extend a full refund for the price of any item that fulfills the above requirements. However, shipping cost will be covered by the customer.
In the event that the item(s)/parcel is undelivered and/or unclaimed by the customer from our courier company and the item(s)/parcel is returned to us, the customer shall have to bear the cost of shipment and handling charges to redeliver the item(s)/parcel.
You can only send your return item(s) to:
Nollybook @ Unit R4, Brunei International Airport, Bandar Seri Begawan, Brunei Darussalam.
Should you have any enquiries regarding our Return Policy, please feel free to drop us a note via the "Contact Us" page.