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HELP

  • GENERAL QUESTIONS
    HOW DO I REGISTER?
    1. Go to HOMEPAGE and click on the “SIGN UP NOW” button sign-up
    2. Fill in your details and submit or sign in using your prefferred social media account
    3. Check your email account and LOGIN with your username and password
    Note: Registration is free

    HOW CAN I CHANGE MY PASSWORD OR EDIT MY PROFILE?
    1. First login, and scroll down to the bottom of any page
    2. Click “Personal Details” to enter your profile page
    3. Edit any personal information on this page and Submit

  • BUYING
    HOW DO I PURCHASE VIA NOLLYBOOK?
    1. Select the book(s) you want to purchase and “Add to Cart” one by one
    2. After adding book(s) to cart, Click “Go to Checkout” to review your order
    3. Select Shipping: Select your delivery preference and click “Proceed to Checkout”
    4. Register or login if you haven’t and fill in your details and address
    5. Select Payment Type: Select your payment preference
    6. Click “Purchase” to confirm your order
  • SELLING
    HOW DO I LIST MY BOOK(s) FOR SELLING?
    Kindly prepare front cover of your books before starting
    1. Go to HOMEPAGE and click on the “SELL BOOKS” button sell-books
    2. Follow the instructions and fill in the boxes
    3. Review you details and click on “SUBMIT”
    4. Your book(s) will be published on Nollybook.com usually within the next 48hours
    Note: nollybook.com does not buy used books, we only provide a platform to find buyers for your books based on a 10% commission charge upon sales

    WHAT HAPPENS WHEN I HAVE A SALE?
    1. We will inform you via email or contact number as soon as someone purchases your book
    2. We will send you an email to arrange date and time for book collection usually within 5 days after sales.
    3. Upon collection, payment will be made after deduction of 10% commission and BND3 collection fee.
    4. Book is then delivered to the buyer

  • PAYMENT
    WHAT ARE MY PAYMENT OPTIONS

    Upon checkout, you will have these options for payment
    1. Cash (BRUNEI ONLY)
    2. Paypal / Visa Debit or Credit Card / MasterCard
    3. Bank Transfer: HSBC, Standard Chartered and BIBD
    we-accept-payment-methods

  • DELIVERY
    LOCAL DELIVERY
    1. PosLaju: The PosLaju (Door-to-Door) is a fast and secure service for urgent deliveries within Brunei Darussalam. If product is available, you can expect to receive your package the next working day otherwise you will be advice on delivery date. Delivery to Brunei Muara District starts from BND3 while Tutong and Temburong starts from BND4
    2. Nolly Delivery Service: Do you prefer to pay cash on delivery? We can personally deliver your book(s) and receive payment upon delivery within Brunei Darussalam. This service is currently not available for Tutong and Temburong disctrict.

    INTERNATIONAL SHIPPING
    1. EMS International: For international destinations, the EMS or Speedpost is a premium service of the Brunei Postal Department which offers Door-to-Door Service to more than 58 countries. Shipping times do vary from country to country so kindly allow 7 – 14 working days to receive your order.
    2. DHL EXPRESS: If you prefer a fast service and security is equally important, then DHL COURIER is the choice. With its convenient door-to-door delivery, you package will be delivered right at your door step any where in the world. Kindly contact us if the DHL rate does not appear on the checkout page for your country.
    Note: Kindly Contact Us for more shipping options such as UPS and Fedex